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Manages the development, installation and maintenance of the University’s telecommunications network.

• Plans, designs, installs and maintains the University’s telecommunication network.
• Establishes and promotes policies and procedures to ensure the reliability to the telecommunication network.
• Hires, trains and evaluates performance of staff.
• Monitors performance of the telecommunication network. Identifies and resolves problems.
• Analyzes network usage and recommends upgrades or expansion.
• Researches and recommends hardware and software, and provides recommendations for equipment and service contracts.
• Manages vendors.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor’s degree in a related field from an accredited institution, or a Bachelor’s degree in a non-related field from an accredited institution combined with relevant experience.

• Five years’ relevant experience.
• Supervisory or lead experience.
• Strong interpersonal, written and verbal communication skills.
• Vendor management experience.

• Must be available to provide system maintenance or end-user support outside of normal business hours.

• Relevant industry certification.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2019-07-01